November 4, 2024

The Impact of Optimising and Digitalising Collections | GCC

Despite robust economic growth and positive sentiment in the GCC, the post-COVID surge in lending signals a new stage in the region's maturing credit cycle. With inflation and rising living costs, proactive steps to digitalise collections operations have become essential for lenders aiming to manage the impending rise in non-performing loans (NPLs).

This article dives into key strategies and actionable steps for GCC lenders to strengthen collections operations and prepare for future challenges.

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Thought Leadership

The Hidden Cost of Getting Technology Leadership Wrong

September 17, 2026

Most organizations recognize the risk created by a vacant technology leadership role. As explored in When the Seat Is Empty, Risk Does Not Pause, that leadership gap can create execution drift: the gradual loss of decision clarity, accountability and momentum when the business most needs technology aligned with value.

Thought Leadership

When the Seat Is Empty, Risk Does Not Pause

July 23, 2026

The latest piece from A&M's Digital & Technology Services team explores where technology leadership gaps become most expensive and why interim leaders with former operator experience can stabilize execution, protect value, and give the incoming permanent leader a foundation to move from assessment to action.

Thought Leadership

Why Human-centered Design Matters in AI Strategy

June 23, 2026

A&M's Digital & Technology Services team explores why human-centered design is the missing layer in AI strategy and how the organizations winning with AI are designing better human–AI systems, not just deploying better tools.

Thought Leadership

Beyond the Tech: Building An ERP Case That Actually Drives Business Value

February 5, 2026

Most ERP programs fall short because the business case is unclear. This article shows how early alignment and a well defined future state set the foundation for real ERP value.

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