Despite robust economic growth and positive sentiment in the GCC, the post-COVID surge in lending signals a new stage in the region's maturing credit cycle. With inflation and rising living costs, proactive steps to digitalise collections operations have become essential for lenders aiming to manage the impending rise in non-performing loans (NPLs).

This article dives into key strategies and actionable steps for GCC lenders to strengthen collections operations and prepare for future challenges.

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