Prior to joining A&M, Dr. Malamut served as Senior Vice President — Organization and Talent Advisory with The Allstate Corporation. He was responsible for all aspects of design, development and delivery of talent and organizational effectiveness strategies across the enterprise. Dr. Malamut played the lead role in re-architecting the organization and talent model supporting Allstate’s customer-centric digital transformation. He also led all human resources aspects of key organization optimization efforts, including $8 billion in mergers and acquisitions/divestitures and complex business process outsourcing.

Previously, Dr. Malamut spent 19 years in various leadership roles with Marriott International. He served as Marriott’s first Chief Customer Experience Officer, charged with elevating the customer experience across the global business. In that role, he led the development of the company’s travel platform growth strategy, consumer insight, customer relationship management and data strategy, innovation, experience design and new business ventures, including launching Marriott’s home sharing and tours/activities businesses. Additionally, Dr. Malamut served as Marriott’s Chief Talent Officer, where he was charged with global learning and development. In this role, he developed the talent management and service culture strategies for each hotel brand and ensured delivery on a global scale. 

Dr. Malamut earned a bachelor’s degree from Penn State University and a doctorate in industrial/organizational psychology from George Washington University. His research on culture and measurement strategies supporting workforce diversity and inclusion was recognized and supported by a multi-year grant from the U.S. National Science Foundation. 

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